Degraded Performance - Government APIs from Zatca

Incident Report for ClearTax EInvoicing GCC

Resolved

The issue has got resolved from Zatca. Thanks for your patience.
Posted Sep 10, 2025 - 10:51 UTC

Investigating

Government APIs from Zatca are having performance issues. It's possible that customers are experiencing slowness in accessing E-invoicing Portal and API responses. Our engineers are following up with Zatca to understand and resolve the issue. We will update the status as soon as it is resolved.
Posted Sep 10, 2025 - 09:06 UTC
This incident affected: Govt Systems - ZATCA (ZATCA APIs and servers) and ClearTax E-Invoicing (Core E-Invoicing systems).